(4.5 / 5)2183+ Ratings
Syrinx Music Reviews
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Syrinx Music Customer’s Q&A
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Syrinx Music FAQs
What are the shipping rates for Syrinx Music?
Syrinx Music offers free standard shipping for orders over $150. For orders under $150, the shipping rates are a flat rate of $9.50 for up to 500g and $11.95 for up to 2kg, using AusPost standard shipping. Packages over 2kg may incur additional shipping charges. Insurance to cover loss or damage by Australia Post can be purchased separately.
How long does it take to receive my order from Syrinx Music?
Orders are dispatched within 2 days and delivered within 2-8 working days. Some orders may be dispatched directly from the supplier to shorten delivery time, and you will be notified if this applies to your order.
What should I do if my item arrives damaged?
If your item is damaged, do not sign for the package and call Syrinx Music at (02) 9420 4499 or email info@syrinxmusic.com within 24 hours to report the damage. Include your name, address, items ordered, and a brief description of the apparent damage.
What is the return policy for Syrinx Music?
Once your order has been dispatched, they do not exchange or accept returns of sheet music if you have changed your mind or ordered the wrong product.
How can I insure my package?
Syrinx Music does not provide credits or replacements for AusPost lost or delayed deliveries. You can purchase shipping insurance separately or contact Syrinx Music for more information regarding express delivery or insurance for your order.